Privacy Policy

Last updated: January 9, 2025

The protection and confidentiality of your personal information is our top priority. Therefore, Sailly Trading Hub (“Sailly”, “we”, “us”) has established this Privacy Policy as a commitment to safeguarding, managing, and protecting any personal data you provide when accessing our website, platforms, or community services.

1. Personal Information

We may collect the following information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Account information (username, encrypted password)
  • Payment information (via third-party payment provider)

b. Technical Information

  • IP address
  • Device and browser type
  • Activity log data
  • Cookies and other tracking dat

c. Activity Information

  • Membership history
  • Community participation
  • Interaction in forums or discussions

2. How We Use Information

The information collected is used to:

  • Creating and managing your account
  • Providing access to community services (including SAG/private communities)
  • Processing payments and memberships
  • Sending updates, educational information, and important announcements
  • Improving service quality and user experience
  • Maintaining platform security and preventing illegal activity

3. Data Protection and Security

We implement reasonable technical and administrative security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Sensitive data, such as passwords, is stored encrypted. Payment information is processed through payment gateway providers that meet certified security standards.

4. Sharing Information with Third Parties

We do not sell your personal data to any party.

However, we may share information with:

  • Payment service providers
  • Hosting and technology infrastructure providers
  • Service partners that support platform operations

All third parties are required to maintain data confidentiality and security.

5. Cookies and Tracking Technologies

The Sailly Trading Hub website uses cookies to:

  • Remembering user preferences
  • Analyzing website performance
  • Improving user experience

You can manage your cookie preferences through your browser settings.

6. User Rights

You have the right to:

  • Access your personal data
  • Update or correct inaccurate information
  • Request deletion of data (in accordance with applicable law)
  • Withdraw consent to certain data uses

Requests can be submitted through the official contacts available on our website.

7. Data Storage

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or as long as required by applicable law.

8. Privacy Policy Changes

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or as long as required by applicable law.

Contact us

If you have any questions or concerns regarding this privacy policy, you can contact us at contact.hello@saillythub.id